Multimedia Help
If you follow the steps below you should have no problems playing our media
files. If you are still having problems after following the steps below,
send an email to
problems@gostape.co.nz and we may
be able to be of assitance to you.
Ensure you have the latest version of Windows Media player
Before playing any of our multimedia files make sure you have the latest version
of Windows Media player installed on your PC. Doing this will imediately
eliminate a number of problems.
Windows Media player can be downloaded free by clicking here.
If you are having problems with buffering, try downloading the file to your PC first.
You may download any of our multimedia files to your computer for viewing or
listening at a later time. This will eliminate buffering problems caused by
slow modem connections. To download a media file:
Right-click any "part" with, then choose "Save Target As".
Save the file to the desktop or a directory of your choosing.
When you wish to play the file, navigate to the directory you saved the file in and double-click on the file.
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